The Power of Comprehensive RCM Services in Riverside Medical Group's Success Story
Outsourcing medical billing and credentials to **Code Credentia** allowed Riverside Medical Groupto eliminate critical billing administrative burdens, recover aged claims, and drive substantial growth. Below, we detail the challenge face by the practice and the direct solution delivered by Code Credentia.
The Challenge
Riverside Medical Group operated four distinct clinics but lacked a unified billing workflow. Each location followed different charge capture and documentation procedures, leading to missed opportunities in billing for preventive care, annual wellness visits (AWV), and chronic care management (CCM).
The Solution
Code Credentia unified their billing under a single centralized platform, connecting securely to their EHR. We trained clinical staff on proper billing documentation for AWV and CCM services, automated the charge-entry process, and created custom monthly performance dashboards to monitor financial metrics.
Through the Partnership with Code Credentia, Riverside Medical Group Achieved Remarkable Results:
- ✓Increased total collected revenue by 30% within the first year of partnership.
- ✓Improved clinical billing documentation accuracy, leading to a 99% first-pass claim acceptance rate.
- ✓Reduced average days in A/R from 55 days to 28 days, creating stable, predictable cash flow.