Trained Virtual
Medical Assistants
tailored for your practice.

Elevating operations. Minimizing burnout. Enhancing patient care.

Trained Virtual Medical Assistant smiling

What Our Virtual Medical Assistants Can Do for You

Medical Documentation & Scribing

Accurately record patient interactions and draft notes in your preferred EHR format.

Billing, Coding, and Claims Support

Ensure accurate ICD-10/CPT coding and prompt claims submission.

Patient Scheduling & Reminders

Manage calendar, confirm appointments, and minimize no-shows.

Insurance Verification & Prior Authorizations

Confirm coverage and obtain necessary approvals before visits.

Fax, Email, and Follow-ups

Handle administrative correspondence and ensure smooth operations.

Telehealth Support & Virtual Reception

Greet patients, manage chat, and coordinate virtual consultations.

Remote Patient Monitoring (RPM)

Track patient data, log readings, and notify provider of any concerns.

Chronic Care Management (CCM)

Support patients with long-term care plans, coordinate appointments, and follow up.

Why Choose Code Credentia?

  • Dedicated Certified Assistants
  • HIPAA-Compliant & Secure
  • Specialized EHR Integration
  • 24/7 Bilingual Support
  • No Long-Term Contracts

Ready to scale your practice? Partner with us for a seamless, secure solution.

Doctor holding protective shield representing safety and compliance

How It Works In Just 3 Easy Steps

1

Share Your Requirements

Tell us about your practice, EHR, specialty, and administrative bottlenecks.

2

Meet Your Assistant

Interview and match with a pre-trained, HIPAA-compliant Virtual Medical Assistant.

3

Start Collaborating

Integrate your assistant into your workflows and start saving time immediately.

Virtual medical assistant working remotely with headset

Benefits of Hiring a Virtual Medical Assistant

  • Save up to 70% compared to in-house staff
  • Reduce administrative burden on doctors
  • Improve patient experience & patient satisfaction
  • Scale your practice seamlessly
  • Quality assurance & performance tracking

Your Data is Safe with Us

100% HIPAA Compliant

Fully compliant with federal guidelines to protect patient health information (PHI).

Signed BAA Agreement

We sign Business Associate Agreements (BAAs) with every provider to establish formal data protection liability.

Strict Security Protocols & Access Control:

  • Regular internal & external security audits
  • Comprehensive non-disclosure agreements (NDAs)
  • Secure encrypted VPN networks & endpoints
Cyber security data server with glowing microchip and shield graphic

Get Started Today

Ready to streamline your practice operations and reduce administrative burdens? Partner with our trained, HIPAA-compliant Virtual Medical Assistants to get the support your clinical staff deserve. Focus on patient care while we take care of the rest.

Request a Free Consultation

Select a time with our coordinators

Request a Free Consultation

Frequently Asked Questions

Virtual Medical Assistants (VMAs) can handle a wide variety of tasks including medical scribing and transcription, patient scheduling, billing and coding support, prior authorizations, insurance verification, patient recall, and managing faxes or emails.

All of our VMAs are strictly HIPAA-certified and undergo continuous compliance training. We sign Business Associate Agreements (BAAs), require NDAs, and access your systems securely via encrypted remote desktop setups or secure VPN connections. No local data storage is allowed on the assistants' machines.

Yes, our VMAs are trained in major Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems (e.g., eClinicalWorks, Athenahealth, Epic, WebPT). They can document patient encounters and update patient charts directly in your software.

We offer flexible terms with no restrictive long-term contracts. Our engagements are designed to scale with your practice's needs, offering standard monthly terms that let you adjust hours or services as necessary.

Why Choose Us?

Trusted by 500+ Physicians

100+ Certified Medical Billers And Coders

End-to-End Automated Billing Solution

Up to 99% First Pass Clean Claim Rate